In the example picture the area labeled #1 is the onboard video ports on the motherboard. If your computer has a dedicated video card, your monitor needs to plug directly into it. However, depending on the hardware in your computer you can’t always use the video ports on the motherboard. The motherboard in your computer will have USB ports, audio ports and video ports on the back. Allow the computer to boot backup normally and your monitor should display properly. Make sure your monitor is plugged into the right port on the back of your PCWhen looking at the back of your PC, you will see a variety of ports. Now press the power button to turn the desktop back on. While powered off, disconnect one of the cables from the computer and monitor. While your monitor and PC have multiple video ports available, these are simply to allow more flexibility and add more monitors if you need them. įirst, power down your desktop by holding the power button in for 5-10 seconds. One of the most common issues we hear about at Micro Center are monitor or display issues, especially with new computer builds or new computer setups.There are a lot of different things that could cause this, but there are a few things you can do pretty quickly to troubleshoot it yourself.We will walk you through a few different solutions to try in this guide!Make sure you have only one video cable plugged into your monitorMake sure your monitor is plugged into the right port on the back of your PCPower Cycle/Clear Caps on your computerCheck the monitor input setting on your monitorTest another monitor or cable with your computerMake sure you only have one video cable plugged into your monitorOnly one cable should be connected from the computer to the monitor for display. Troubleshooting for when your monitor won't display - Micro Center
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